Direct End-User Business
JOS boosts having one of largest corporate enterprise and commercial customer base in the region. Our direct end-user business has seen itself built on the reputation of service reliability and quality, as well as successful and long-standing relationships with key customers and partners.
A robust customer-centric strategy sets JOS apart from other players in today's competitive environment where creating value for customers has become increasingly important. Committed to our corporate mission "Creating Value Through Service", JOS answers customers' needs through provisioning of a wide range of hardware & software products and innovative solutions. These product and solution offerings are further supplemented by our comprehensive portfolio of end-to-end technical service and support, including IT beak-fix maintenance, managed services, professional outsourcing and data centre services. Governed by well-defined Service Level Agreements ("SLAs") and performance metrics, consistency and predictability of service performance delivered to customers is thus guaranteed.
Actively serving over 20,000 business customers, every industry is represented in JOS' broad customer base - Financial Services and Insurance, Trade and Commerce, Transportation and Logistics, Utilities and Telecom as well as Government. Over the years, JOS has built and nurtured enduring relationships with customers of all sizes, from best-known multinational enterprise-size corporations to mid-market companies to small business entities. With offices in Hong Kong, Singapore, Malaysia, China and Macau, JOS supports its customers' business needs as they expand into new operating bases around the region. Many of our clients have been with us for more than 30 years, just as many of our business partners enjoy enduring relationships with us.
JOS' leadership in the sector has been recognised with some of the industry's most prestigious awards. In 2010, we were listed in MIS Asia Magazine's 'Regional 20' as one of the most strategically important top 20 regional IT companies in Asia, and named 'The Best Consulting and Systems Integration Service Provider at the e-brand Awards.