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JOS is the region's leading supplier of Technologies Management and Sustainment
(TMS) solutions.
Comprising the three pillars of Managed Services, Maintenance Services
and Project Services, our TMS division helps businesses maximize the value
of their IT investments, lower the total cost of ownership while keeping
technology assets operating at an optimal level of performance.
Partnership across the technology lifecycle
JOS differentiates itself from other players in the market by adopting
a holistic approach to technology management. To us, it is not a magic
bullet of individual products but an integrated solution comprising telecommunications,
IT and office equipment that streamlines business processes and empowers
growth.
We are partners to our customers during each and every stage of the technology
deployment cycle, offering the services of consultancy and planning; design;
implementation as well as ongoing support and monitoring services.
Targeted solutions for peak performance
JOS' TMS division has an extensive range of technology management solutions
to keep our customers' IT infrastructure performing at its best.
Spanning everything from the network environment to the desktop, our
portfolio of services support
- IT infrastructure
- Network
- Servers
- Telecommunications
- Desktop
- Office automation
- Copiers
- Printers
- Inserter
- Franking machines
These are further divided into services for enterprises as well as small
and medium businesses.
By outsourcing the management of their technology to JOS, customers can
focus their precious resources developing their respective core competencies
and achieving peak performance in their businesses.
Best practices, people and process
We measure our success by the success of our customers. As such, we hold
ourselves to a much higher standard, as we believe that only by providing
outstanding solutions can we help our customers outperform their competition.
All our processes are ISO9001:2000 certified and compliant with the standards
set out in the Information Technology Infrastructure Library (ITIL). At
JOS, we have one of the largest workforces providing deskside support,
for one of the largest scopes of services available in the market.
Quantity aside, we boast some of the most highly-trained, certified IT
professionals who are equipped with the know-how and experience to serve
a broad suite of products from different vendors.
Technology drives profitability
JOS takes the view that technology is an enabler for our customers' strategies
for growth. In striving to create business value for our customers, we
deploy best-of-breed tools, including Remedy, Altiris, HP Openview and
more, to ensure cost-effective and efficient process automation.
Our state-of-the-art Data Center, Network Operation Center, Service Desk
(ISO 9001:2000) and industry-leading network/desktop/office management
tools provide total support management for our customers.
We leverage our experience and resources to help businesses maximize
efficiencies, raise employee productivity, and ultimately drive profitability
and contribute to the bottomline.
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