Shopping Malls

The business of retail is being reshaped across Asia by social media, internet shopping, online trading platforms and mobile devices

Shopping Malls

The business of retail is being reshaped across Asia by social media, internet shopping, online trading platforms and mobile devices

These changes have many benefits for consumers: wider choice, better prices and greater transparency about the merits of particular products. For shopping mall operators however they make for a challenging environment, especially when business costs continue to increase.

The key for shopping mall owners in addressing these challenges is to harness forces such as social, mobile and e-commerce for their own advantage. Social and mobile channels can be integrated with mall experiences to offer customers richer, more rewarding visits – to the benefit of their tenant customers. Using a range of technologies, forward-looking shopping mall owners can maximise rent yields by analysing footfall and traffic flow across the property.

JOS provides end-to-end integrated solutions to help shopping mall owners stay relevant in an age of internet shopping, price comparison sites and social product reviews. We combine access to a broad range of industry-specific technologies with high quality technology consultancy and sector knowledge.

We have a broad range of capabilities but examples of the support JOS can offer include:

  • Capitalise on mobile and social channels to encourage visitors to the stores and build customer loyalty
  • Collect and analyse data from around the mall that could be used to improve business performance and the visitor experience
  • Install and operate wireless networks able to push targeted marketing to visitors
Useful Resources
Useful Resources

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