Outsourcing and Managed Services

The primary goal of Jardine OneSolution's Outsourcing and Managed Services division is to help customers extract maximum value from their IT investments. In simple terms that mean helping customers enjoy all the business benefits of sophisticated IT systems without the burden of management and maintenance.

To achieve these goals, OMS builds on the same foundation of technical expertise that defines our IT support services and combines them with some of the region's most experienced IT consulting and operations management personnel. This gives Jardine OneSolution the capabilities to take full responsibility for the long-term operation of large enterprise IT infrastructures.

The core of the OMS offering is a three-part model that covers the initial planning and design of any solution, a build and implement component and a management and support bundle. These three interlocking specialisations enable the OMS team to engage with the customer at every level - from concept to business case, through implementation - and on to management to genuinely maximise the overall return on IT investment.

One of the hallmarks of OMS is its flexibility. Recognising that each customer's environment is different, the solutions are geared entirely to meeting customer demands, whether that is the management of a few mission-critical servers, a messaging platform or a total solution that involves taking over an organisation's entire IT infrastructure. OMS is also entirely vendor neutral and therefore able to recommend best-of-breed solutions - a freedom that the big IT vendors who offer outsourcing services simply do not have.