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Technical Services and Support

Jardine OneSolution is the region's leading supplier of IT support services. More than 800 skilled technicians and qualified engineers are continually upgrading and updating their skills to maintain the highest levels of customer service.

 

Boasting more skilled technical resources than most major IT service vendors, Jardine OneSolution provides the service foundation that keeps IT infrastructure up and running at thousands of customer sites across the region.

Technical Support and Service customers look to Jardine OneSolution for services ranging from technology deployment and sustainment services to managed services that require well established methodologies and governance. Above and beyond routine sustainment and maintenance services, Jardine OneSolution also delivers value-added service offerings to assist customers in the management of dynamic IT environments that are characteristic of the progressive enterprises.

Core Services:

  • Managed Services
    • Token Based Desktop/LAN support
    • Disaster Recovery Services
    • IT Relocation Services
    • IT Modernisation Services
    • Hosting and Co-location Services
    • IT Asset Management Services
  • Operation Management
    • Engineer Outsourcing
    • Call Centre Service
    • Professional Maintenance Services for:
      • Desktop / Server (PC/Intel/Unix)
      • OA Equipment
      • Telecom Equipment
  • Professional Services
    • Desktop Relocation
    • IT Project Management
    • Document Life Cycle Management
    • Infrastructure Management
    • Professional Security Management
    • Data Storage Management
   
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