Sustainment

To ensure that IT systems continue to support your business as they were designed to, they need to be effectively managed and maintained. And it's not just the machines that need support; providing good support to the people who use them is an equally important element in sustaining IT operations. Jardine OneSolution is a leader in IT sustainment services with a multilingual help-desk, infrastructure and application support operations that conform to ITIL/ISO20000 standards. Our range of sustainment services includes:

• Hardware maintenance support - Server, Desktop & Peripherals and Network
• Software maintenance support - Server & Desktop off-the-shelve software
• Managed services support - IT Infrastructure includes desktop & peripherals, server, network and IT procurement
• Helpdesk support - walk-in service centre, service desk combined with on-site support
• Data centre support - Facility maintenance support
• Outsourcing support - IT personnel and SLA basis
• Authorised service providers for major vendors
• Extended warranty support - various uplifts from major vendors; customised requirement.