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You Focus on the Core - We Do the Rest

You Focus on the Core - We Do the Rest

To succeed in today’s digital era, you need the right IT resources, expertise and support. HKBN JOS Services give you access to all these and more. They are customisable to meet specific business needs, and backed by rock-solid service level agreements. And they put your IT infrastructure in expert hands, which frees up your IT resources for more value-added tasks.
HKBN JOS Installation and Implementation Services
Installation and Implementation
Deploy Optimally

HKBN JOS Installation and Implementation Services are designed to help you to efficiently deploy new systems, ensure the smooth migration of data and services, and reduce hassle when you expand or relocate your operation.

Deployment and Implementation Service

Our professionals use proven methodologies and best practices to review, prepare, and streamline deployment, while offering a comprehensive range of value-added tasks such as image cloning and data migration.

  • Over 1,400 HKBN JOS professionals available to help with deployment and migration
  • Skilled specialists keep your data secure and operations safe during deployment
  • Customise your deployment to suit your specific business requirements
Relocation Service

We are your one-stop service for easy relocation. Our professionals ensure that all your equipment, infrastructure and documents are moved securely and correctly installed when your business changes location.

  • One-stop service simplifies office moves or business expansion
  • Our dedicated specialists can help with all your relocation needs, and even manage the entire process
  • We are experienced in meeting the business needs of companies of all sizes and systems complexity
  • You focus on building your business while we manage your office move
  • We provide a single point of contact for all support and service delivery enquiries
Hardware and System Maintenance
Proactive, One-stop, Hassle-free IT maintenance

HKBN JOS Hardware and System Maintenance Service provides a complete multi-vendor maintenance services. Our large pool of certified engineers can troubleshoot and fix systems from all leading vendors.

Hardware and System Maintenance
  • Enhance business value through flexible and effective IT support
  • Minimise vendor management issues and eliminate gaps in solution knowledge
  • Deploy qualified IT manpower based on tailored SLAs that meet your needs
  • Enjoy enterprise-grade IT support
  • Map resources onto your overall IT strategy for maximum effectiveness and cost efficiency
Managed Services - Expertly Managed and Supported
Managed Services
Expertly Managed and Supported

HKBN JOS Managed Services place our entire team of skilled professionals – along with their know-how and IT experience – at your fingertips. Our experts offer personalised support for your business, safeguarding your operations from the unexpected. They manage your entire IT infrastructure, so you can focus on building your business.

Support Desk Support

Ensure that your business operations get the round-the-clock support and a consistent, personalised service experience they need – regardless of when or where the service call is made.

  • 24x7 support with a dedicated hotline and guaranteed service levels
  • First-level problem resolution via phone or email
  • Robust call escalation processes
  • Remote monitoring capabilities
  • Weekly and monthly reports
Managed IT Infrastructure

Let our experts manage your IT infrastructure and offer centralised support. This lets you free up your IT resources for strategic tasks and reduce the need to employ in-house IT expertise.

  • 24x7 support with dedicated hotline
  • First-level problem resolution via phone or email
  • Stay in control of your IT with a single point of contact
  • Access to dedicated experts, certified for all leading vendor products and services
  • One-stop source of expert advice for expanding and optimising IT infrastructure
  • Weekly and monthly performance and availability reports with recommendations for improvement
Business Recovery & Continuity

Ensure business resilience, recover quickly from outages, confirm compliance and assure your customers that it is business-as-usual when the unexpected happens.

  • Business as usual with undisrupted IT services and execution of a Disaster Recovery Plan (DRP)
  • Business Continuity Plan (BCP) back up site available
  • Be prepared: regular rehearsals and drills to prepare the workforce for outages and unexpected incidents
  • Ensure compliance to country and/or organisational regulations and policies
Contact Us
We are ready to help
Count on our consulting for a rapid start and smooth migration.