HKBN Group (“HKBN” or the “Group”) announced today that it has appointed Danny Li as Chief Technology Officer (“CTO”) with effect from 1 August 2020. Danny will undertake a range of leadership responsibilities that include strategy, development and implementation of the Group’s network and information security, and will lead HKBN to reinforce its position as one of Asia's leading integrated telecom and technology solutions providers.
Since joining HKBN in 2017, Danny has been focusing on enhancing network services and infrastructure to advance HKBN’s fast growing business and surging customer demand for data, reliability and performance. Danny is committed to expanding the Group's fiber optic network coverage and bringing benefits of competition to more residential and enterprise customers. Prior to this appointment, Danny was HKBN's Deputy Chief Technology Officer and Chief Information Security Officer, responsible for network technology and the Group's overall information security strategy.
HKBN Co-Owner and Group CEO NiQ Lai said, “Danny’s appointment and his entry into our Group’s Management Committee demonstrates our determination to offer customers best-in-class network services, which includes empowering enterprises to operate seamlessly to transform and optimise their growth opportunities in the digital era. Since joining our Group, Danny has put his skin-in-the-game of HKBN by investing to become a Co-Owner. And in our recent Co-Ownership III Plus, he further topped up his interest alignment to 2-year gross salary investment (typically equivalent to 10 years of savings), which is consistent with all nine existing members of our Management Committee.”
Danny said, “HKBN is committed to building and operating future-proof network infrastructure, with top notch reliability and security at various touch points. We’re proud to be the trusted partner for businesses and leading carriers from around the world. We’ll continue to lead the industry in meeting the increasing demand for both network resources and service quality.”
Danny has over 25 years of experience in telecom infrastructure, engineering and operations, as well as sales and marketing. He began his telecom career at New T&T Limited (now HKBN Enterprise Solutions HK Limited), followed by a role as Network Assistant General Manager at CPCNet Hong Kong Limited. Before joining HKBN, Danny spent 11 years with DMX Technologies, a regional system integration company of Japan's KDDI Group. He has served to protect regional customers, including the 2008 Summer Olympic Games, from cyber-attacks, and helped build Asia Pacific's first MPLS IP VPN.
For a detailed introduction of Danny, please visit the website below.
Pricerite Group Limited (“Pricerite Group”) and HKBN Group (“HKBN”) announced today a long term corporate strategic and business partnership to leverage their respective marketing and technological excellence to deliver enhanced value for both companies and their customers. In the next 5 years, HKBN Enterprise Solutions will provide premier telecom service to Pricerite Group for strengthening the development of its New Retail service, while Pricerite Group will extend its exciting offerings to over 1 million HKBN customers.
This strategic partnership allows the broad customer base of the two companies to enjoy a great number of premium offers, thereby achieving a win win situation. Starting from today, customers who register designated HKBN home broadband or mobile plans via online can earn up to HK$400 in Pricerite cash coupons by using a designated promotional code. Residents of MALIBU and St Martin Phase 2 who spend HK$1,000 or above at Pricerite, or register for measurement order at TMF, can enjoy HKBN home broadband service on a contract free basis with a 6 month monthly fee and installation fee waiver*; while selected HKBN customers who register and install designated home broadband plans can get a total of over HK$1,000 Pricerite shopping coupons, a TMF measurement order waiver and an extra 3% discount on tailor made furniture*.
Dr. Bankee Kwan, Chairman of Pricerite Group said, “Pricerite Group is determined to keep a firm foothold in Hong Kong and serve the Hong Kong community. Despite challenges ahead, we are dedicated to developing the home furnishing market in Hong Kong. Under current adversity, Pricerite Group has joined hands with the industry, together we have stimulated creativity and strived to provide quality while competitive services to our customers. We will continue to seek further collaborations with HKBN in all aspects, especially on technology, with an aim of a win
win situation in the long run.”
HKBN Co Owner and Executive Vice chairman William Yeung said, “This win win collaboration with Pricerite Group demonstrates the high flexibility of HKBN’s Barter & Bundle programme, which co creates long term value with our enterprise customers. Looking ahead, we will continue to step up collaborations with different companies to bring more benefits for both residential and enterprise customers while accelerating business growth.”
* Terms and conditions apply.
HKBN Enterprise Solutions Appointed by Cyberport to Reinforce its Digital Technology Ecosystem Through IT & T Infrastructure and Service Support Enhancements
HKBN Enterprise Solutions (“HKBNES”) today announced that it has been appointed to be the key ICT service provider for Cyberport’s information technology & telecom (“IT & T”) enhancement project, empowering Cyberport to reinforce its commitment to technology development and innovation in the region with world-class infrastructure and service support for technology enterprises and start-ups.
HKBNES will provide end-to-end services that include round-the-clock Network Operations Centre operation through a dedicated professional team, implementation of IT system automation to streamline operational workflow, and efficient on-site IT support via a user-friendly service portal. These enhanced ICT services will crucially help meet Cyberport’s over 1,500 start-ups’ and community members’ growing needs for first class infrastructure to enhance their product and application development. Best-in-class data connectivity and Wi-Fi network are also in place for full coverage and optimal performance to support the large-scale technology and insight exchange events and conferences hosted at Cyberport.
"We are proud to be the key ICT service provider for Cyberport, bringing our world-class expertise and end-to-end ICT solutions to support the growth and development needs of Cyberport’s diverse technology community," said Billy Yeung, Co-Owner and CEO of HKBNES & JOS Group.
"Cyberport’s start-ups and digital technology ecosystem continue to thrive despite the various challenges in the past months. These challenges have accelerated digital transformation in various sectors in Hong Kong and our start-ups are seizing the opportunities to bring forth new services and applications to meet the digital tech demand under the new normal. To facilitate Cyberport companies’ development, we are further enhancing our IT & T infrastructure to provide more value-added services and a stable and efficient data platform. We are delighted to have HKBN Enterprise Solutions’ support to enhance our services and platform to better serve our digital tech community companies,” Peter Yan, Chief Executive Officer of Cyberport.
Eu Yan Sang (Hong Kong) Limited (“EYS”), Hung Fook Tong Group Holdings Limited (“HFT”, SEHK stock code: 1446) and HKBN Group (“HKBN”) are thrilled to announce a strategic partnership where all three parties stand to gain from their resource and channel collaboration. The partnership enables all parties to leverage on each other’s competitive strengths and resources, to facilitate business growth during these challenging times. Customers and employees of EYS, HFT and HKBN will also get to enjoy a wider range of valuable privileges from the partnership.
Being deeply rooted in Hong Kong, EYS, HFT and HKBN believe in giving back to where their home is, by providing high quality products and services to Hong Kong customers. EYS is dedicated to innovating traditional Chinese medicine (“TCM”), to keep it relevant to mainstream healthcare and modern lifestyles. HFT aims at advocating the benefits of natural herbal products and promoting a modern wellness concept of healthy diet and living, while HKBN delivers stable and fast broadband services at competitive prices for residential customers in Hong Kong. With this partnership, they will gain exposure at each other’s extensive customer touchpoints, to further expand their sales channels and customer reach. Customers and employees of EYS, HFT and HKBN will get to enjoy exclusive membership / customers and employee discounts on a diversified range of product offerings at all three companies, starting from the end of July.
Following HFT and HKBN's announcement on a five year Barter and Bundle strategic partnership, EYS and HKBN also announced today that they will enter a long term strategic partnership. HKBN Enterprise Solutions will be the key telecom service provider to EYS, offering telecom and technology solutions such as high speed broadband services to over 40 EYS retail stores in Hong Kong. In return, EYS will be settling part of its payments for HKBN’s services in the form of EYS coupons, thereby extending its health and wellness solutions to HKBN’s customers at a privileged price.
By playing to the unique strengths of the respective brands, EYS and HFT plan to develop crossover products, incorporating EYS expertise in producing premium quality TCM and health products with HFT’s herbal experience in food and beverage, to provide customers with more healthy and reliable choices. Meanwhile, EYS and HFT will also set up branded counters for each other in selected retail stores to cross sell health products and food.
Mr. Francis Phua, Managing Director of Eu Yan Sang (Hong Kong) Limited said, “EYS has been providing TCM health and wellness solutions to Hong Kong people for over a century. Amid the global pandemic, people are paying more attention to their health, and we believe TCM has an important role to play in keeping them well. The partnership with HFT and HKBN not only expands our distribution channels and product offering for every day needs, but more importantly, gives us an opportunity to promote TCM as a lifestyle habit to benefit more Hong Kong people.”
Dr. Ricky Szeto, Chief Executive Officer & Executive Director of HFT said, “Cross brand collaborations and resource sharing are exceptionally important in this critical period, and we have to make it even faster. Following the former announcement of strategic collaboration with HKBN, HFT is pleased to start a long-term partnership and share resources with the long-standing brand EYS, as the partnership holds potential to a win for both, in our product development and customer building efforts, and even for the leadership positioning of both brands in the health and wellness industry.”
HKBN Co Owner and Executive Vice chairman William Yeung said, “Together with our partners, we are looking for opportunities in a time of crisis. We leverage our unique strengths to provide exceptional offers, improve convenience for our customers through complementary strategies, and ultimately achieve win win win. Following our previous announcement that HKBN Enterprise Solutions has become HFT’s key telecom and technology solutions provider in Hong Kong, this time our win win cooperation with EYS again serves to showcase the flexibility of our Barter & Bundle model.”
HKBN and HKBN Talent CSI Fund Launch “Donate Your Own Device for Students” Programme
Draws on the Power of HKBN Customers and Business Partners to Support Disadvantaged Families
HKBN Group (“HKBN” or the “Group”), and the independently operated charity, HKBN Talent CSI Fund (“Fund”), today announced the launch of the “Donate Your Own Device for Students” programme. This programme will leverage donated notebook computers and tablets from HKBN’s broad base of over 1 million residential customers and over 100,000 business customers and partners to help empower the learning of disadvantaged students.
Following HKBN’s #ToughTimesTogether – “Free Broadband for the Disadvantaged” programme to provide two years of broadband service for free to 10,000 disadvantaged families, the Group understood that there are many needy students who are unable to afford their own computer devices. To address this, HKBN and the Fund will collect notebooks and tablets from its residential and enterprise customers, as well as business partners, pay for the necessary refurbishment work done by the Caritas Computer Workshop and donate them to needy students.
HKBN Co-Owner and Chief Talent & Purpose Officer CY Chan said, “Purposeful work by HKBNers when done alone only goes so far. By pooling together the goodwill of our broad base of customers and partners, we can achieve far stronger impact for our community, as well as lengthen the life of devices in an eco-friendly way. We hope more companies will do good and find more ways, like leveraging their network and resources, to contribute to our society.”
HKBN Talent CSI Fund Director Bonnie Chan said, “We believe it is more important to bring sustainable impact to people in need rather than just monetary donations. This time, we’re supporting disadvantaged students through refurbished computers, empowering them to learn much more effectively for the long-term.”
Donation period for notebooks and tablets starts from today until 31 August 2020. For more details, please visit www.hkbn.net/ComputerDonation/en.
HKBN Enterprise Solutions Launches Cloud-learning Incentive Programme
Helps Businesses Build Cloud-Savvy Teams and Accelerate Digital Transformation
With a view to helping businesses across Hong Kong to enhance cloud proficiency and accelerate digital transformation, HKBN Enterprise Solutions (“HKBNES”) today announces the launch of the Cloud-learning Incentive Programme#, which offers attractive discounts and service rebates to companies for learning on two reputable cloud-training platforms, Cloud Academy and KORNERSTONE.
“The COVID-19 outbreak stands as a stark reminder of the importance of digital transformation to long-term business viability. The success of a go-cloud strategy does not hinge on tangible IT hardware and software, but rather the mastery of intangible cloud capabilities within the companies, ranging from identifying the best-fit cloud strategy, solutions and vendor to the uplevelled hands-on tech skills,” said Andy Lau, Co-Owner & Chief Commercial Officer – Cloud Services, HKBNES.
Under its Cloud-learning Incentive Programme, HKBNES offers the following to each company enrolled to Cloud Academy or KORNERSTONE:
Cloud Academy enrollment via HKBNES
- 25% discount per Cloud Academy enterprise license1
- Up to HK$50,000 HKBNES service coupons* for each company1
KORNERSTONE enrollment via HKBNES
- Up to HK$50,000 HKBNES service coupons* for each company (i.e. 1/3 of course fees of selected KORNERSTONE cloud-training courses)1
- Note: Approved KORNERSTONE courses offer 2/3 course fee reimbursement under Reindustrialisation and Technology Training Programme
Cloud certifications attained
- Up to HK$50,000 HKBNES service coupons*2 for attaining cloud certifications issued from May till August 2020 by Amazon Web Services (AWS), Microsoft Azure or Google Cloud
Cloud Academy and KORNERSTONE are both reputable organisations providing innovation-focused, practical and measurable training courses. Cloud Academy is a self-learning platform supporting customised and scalable learning anytime, anywhere, while KORNERSTONE combines interactive instructor-led trainings and practical workshops. Both are perfect learning platforms to achieve recognised accreditations and certifications from global leaders such as AWS, Microsoft Azure and Google Cloud.
“As one of the most cloud-proficient integrated telecom and technology service providers in Hong Kong, HKBNES is in a very strong position to guide our customers in their digital transformation journey. Around 1,300 of our Talents have completed cloud training, among which around 300 professional certifications from leading public cloud providers have been achieved,” added Andy Lau.
For enquiries about or application for the Cloud-learning Incentive Programme, please click https://hkbnes.net/en/cloudlearning or call 128 180.
# Terms and conditions apply.
* Service coupons are valid for the new subscription of HKBNES services and the redemption of up to 50% of the original service fee
1 This offer is valid until 31 July 2020
2 This offer is valid until 31 August 2020
Jardine Restaurant Group and HKBN Enter into a 10-year Strategic Win-Win Collaboration
Jardine Restaurant Group (“JRG”) and HKBN Group (“HKBN”) today announced that they have entered into a long-term strategic collaboration to leverage their respective technological and marketing excellence to deliver great value for both companies and their customers. Central to this collaboration, HKBN will become JRG’s key telecom and technology service provider in Hong Kong in the coming 10 years, while JRG will further extend its exciting offerings to HKBN’s broad customer base for consumption in restaurants under JRG.
With operations under three global brands, Pizza Hut, KFC and PHD, JRG is one of the leading restaurant groups in Asia, operating over 200 outlets in Hong Kong and Macau, and over 890 in Asia serving over 1 million customers weekly. HKBN is a leading integrated telecom and technology solutions provider, serving 1 in every 2 active businesses and 1 in every 3 households in Hong Kong.
Under this collaboration, HKBN will deliver a comprehensive range of information and communications technology (“ICT”) solutions to JRG to support its business development. Boasting unique tri-carrier fibre networks, HKBN will provide high-speed Internet connectivity to JRG’s restaurant outlets across Hong Kong. Data centre modernisation will be another key project to accelerate JRG's digital transformation.
With this win-win strategic partnership, JRG and HKBN would continue to create more value to customers of both organisations in the years to come.
Andrew Wong, Group Chief Executive, Jardine Restaurant Group said, "JRG and HKBN are like-minded entrepreneurs who embrace innovative collaboration to seize business opportunities and drive results. We are excited to have HKBN’s strong ICT support as we continue to enhance our performance and efficiency, while expanding our market reach and deliver compelling value to customers.”
HKBN Co-Owner and Executive Vice-chairman William Yeung said, “This is a win-win collaboration demonstrating HKBN’s agility and flexibility to co-create long-term value with our enterprise customers. We are proud to render our technical excellence to support JRG’s business needs and growth, while allowing our extensive residential and enterprise customers to enjoy the great food and the great value offered by their much-loved restaurants.”
Hung Fook Tong and HKBN Enter into 5-Year Strategic Partnership Featuring Barter & Bundle Flexibility
Hung Fook Tong Group Holdings Limited (“HFT”, SEHK stock code: 1446) and HKBN Group (“HKBN”) today announced that they have entered into a long-term Barter and Bundle strategic partnership. Under a 5-year contract valued at over HK$20 million, HKBN will become HFT’s key telecom and technology solutions provider in Hong Kong, and will oversee planning and management of HFT’s entire IT system; while HFT will extend its exciting product offerings to HKBN’s broad customer base by settling part of the telecom and technology services payments to HKBN through HFT coupons, which can be used for the purchase of wellness food and beverage items in over 110 HFT retail stores across Hong Kong. HFT will also deploy dedicated retail stores as convenient redemption locations for HKBN customers to redeem and collect HKBN products and promotional gifts.
With an aim to leveraging HKBN’s expertise in IT and digital transformation, HFT’s appointment of HKBN will see the telecom and technology services provider manage its IT operations, as well as review, plan, manage and execute its overall IT transformation strategy in the coming 5 years. The immediate benefits from outsourcing IT operations to HKBN include enhanced cost-efficiency and availability of IT resources. To support HFT’s long-term business development, HKBN will devise an IT transformation roadmap based on HFT’s business needs, operational requirements and budget, all within a comprehensive service scope that covers maintenance, trouble-shooting, upgrading and interconnecting its point of sales (POS) system, inventory control, e-Payment platforms and real time data processing across its entire retail network. This roadmap will pave the way to accelerate HFT’s digital transformation and facilitate its future growth.
Dr Ricky Szeto, CEO & Executive Director of HFT, said, “We are excited to engage HKBN as our long-term technology partner, which has impressed us not only with its ICT excellence and business acumen, but most importantly, its great flexibility and agility to achieve a win-win outcome for both HFT and HKBN. Its unique ‘Barter & Bundle’ model lets us settle part of the telecom and technology solutions payment with HFT coupons, which helps us save costs off the profit margins, and extend our market reach to HKBN customers.”
HKBN Co-Owner and Executive Vice-chairman William Yeung said, “At HKBN, we pride ourselves as the only leading telecom and technology solutions provider in Hong Kong that embraces a broad-based Co-Ownership among our Talent base. This entrepreneurial mindset ensures that we can deliver unparalleled flexibility in our offerings and payment terms, and we seek to co-grow with our customers and help them stay ahead of the competition.”
#ToughTimesTogether Wave 4
HKBN to pass on 100% of Hong Kong & Macau COVID-19 Government Subsidies to Talents
Additional HK$15 million Subsidies to Pass on to All Talents in Singapore, Malaysia and Mainland China
Further to three previous waves of the #ToughTimesTogether campaign which provided relief to a range of stakeholders, including one-month service fee waivers to one million residential and corporate customers, free broadband lines to underprivileged families and working opportunities to university graduates en masse, HKBN Group (“HKBN” or the “Group”, SEHK stock code: 1310) announced today that it will initiate #ToughTimesTogether Wave 4 by passing on government subsidies to a total of more than 6,000 full-time Talents in Hong Kong and all regions/countries where it operates.
Faced with unprecedented global economic challenges posed by COVID-19, many of HKBN's Talents have seen their overall family incomes adversely affected. Embracing the recent wage subsidy schemes announced by the Hong Kong SAR and Macau SAR Governments, HKBN has pledged to pass on all Talent-related payout funds that it will receive from both governments to about 3,500 Talents in Hong Kong and Macau, without reducing their current salaries paid by the Group, and without any reduction to headcount as stipulated by the subsidy terms.
“At HKBN, our Talents provide essential services to our communities, so we must first take great care of our Talents before they can take great care of our communities. At HKBN, ‘leaders eat last’*, so we must ensure there is enough to feed all Talents before top management get to eat,” said NiQ Lai, HKBN Co-Owner and Group CEO.
According to the Hong Kong SAR Government, wage subsidies under the Employment Support Scheme are calculated based on 50% of wages in a specified month subject to a wage cap of HK$18,000 per month for six months. According to the Macau SAR Government, a one-time subsidy between MOP$15,000-$200,000 will be given to eligible employers according to the number of people they employ.
Embracing its Core Purpose to “Make our Home a Better Place to Live” wherever the Group operates, HKBN will deploy HK$15 million in business subsidies received in Singapore, Malaysia and mainland China, as a one-time financial subsidy to over 2,500 Talents there. These Talents will each receive payment from HKBN at a range equivalent to around HK$3,000 – HK$25,000 in their upcoming payroll.
NiQ added, “Together, all nine executives in our Management Committee will be donating all of our personal wage subsidies to charity, and we encourage fellow HKBNers who are under less financial difficulty to join us.”
* Note: As inspired by Simon Sinek’s book “Leaders Eat Last” and his video https://www.youtube.com/watch?v=ReRcHdeUG9Y.
HKBN Announces Interim Results for the 6 Months Ended 29 February 2020
Acquisition of WTT & JOS Driving Transformative Growth of Enterprise Business
HKBN Ltd. (“HKBN” or the “Company”; SEHK stock code: 1310) today announced solid growth in its financial and business performance for the six months ended 29 February 2020 (“1H2020”). Through a sequence of five strategic mergers and acquisitions over the last few years, culminating most recently with the acquisition of JOS completed in December 2019, HKBN has further bolstered its capabilities as an integrated telecom and technology solutions provider. The most recent JOS acquisition has greatly extended HKBN’s customer reach, broadened the scope of its service offerings and enhanced its market competitiveness in the enterprise space.
Key highlights from the interim period include:
- Revenue, EBITDA and Adjusted Free Cash Flow (“AFF”) continued to grow year-on-year 101%, 77% and 47%, respectively, to HK$4,457 million, HK$1,283 million and HK$440 million. The substantial year-on-year increase was mainly contributed by:
- consolidating six months of results of HKBN Enterprise Solutions Development Ltd and its subsidiaries (collectively “WTT Group”) with revenue and EBITDA contribution of HK$1,104 million and HK$509 million;
- consolidating two and a half months of results of HKBN JOS Holdings (C.I.) Limited and its subsidiaries, Adura Hong Kong Limited and Adura Cyber Services Pte. Ltd. (“collectively “JOS Group”) with revenue and EBITDA contribution of HK$836 million and HK$57 million; and
- reducing operating lease expenses of HK$106 million in the calculation of EBITDA, after adopting HKFRS 16.
six months and two and a half months of operating results of WTT Group and JOS Group, respectively, in 1H2020. Total number of enterprise customers increased year-on-year to 104,000 while enterprise ARPU increased from HK$1,508 to HK$2,775.
- Residential revenue grew by 2% year-on-year to HK$1,252 million from the successful execution of a quad-play strategy. This enabled the Company to increase its historical full base residential ARPU by 3% year-on-year, from HK$184/month in 1H2019 to HK$190/month in 1H2020, while the monthly churn rate remained low.
- The Board of Directors has recommended the payment of an interim dividend of 37 HK cents (1H2019: 34 HK cents per share), resulting in a 9% year-on-year growth.
935 Co-Owners = Unprecedented Management Alignment
“In crisis there is opportunity. Our Co-Ownership culture is our most distinct and important LUCA (Legal Unfair Competitive Advantage). Our Talent force of 5,861, including those from JOS and WTT, is now led by 935 Co-Owners who have invested their family savings in HKBN. Most impressively, the Co-Ownership take-up for our top 73 executives is 100%, which demonstrates incredible alignment of interest amongst our leadership team,’’ said Co-Owner and Executive Vice-chairman William Yeung, and Co-Owner and Group CEO NiQ Lai.
HKBN Co-Ownership Take-up Amongst Talents:
For more details of HKBN’s results in 1H2020, please refer to the announcement:
#ToughTimesTogether Wave 3
HKBN Offers Career Kickstarter to 100 University Graduates
In line with its core purpose to “Make Our Home a Better Place to Live”, HKBN Group ("HKBN" or the "Group") today announced the launch of “#ToughTimesTogether - Career Kickstarter for Graduates”. This programme offers 100 university graduates a three-month learning and career opportunity, aiming to give them inspiring work experience and prepare them for their future career aspirations.
In view of the economic challenges from COVID-19, HKBN previously rolled out two waves of #ToughTimesTogether campaign, giving 1-month service fee waiver to customers and 2-year free broadband service to 10,000 disadvantaged families respectively. As economy continues to suffer and the academic year is drawing to a close soon, HKBN understands university graduates are facing unprecedented challenges in job search, and therefore it will extend #ToughTimesTogether to university graduates. To help them kickstart their career, HKBN will offer 3-month on-the-job training and mentorship from its top 1% executives, as a springboard for the graduates’ future career aspirations. Some of the key features of the programme are:
Invaluable practical work experience
Through wide-ranging on-the-job experiences at HKBN, graduates will gain useful skills and know-how to support their transition from university life to full-time employment
Receive one-on-one guidance from the top 1% (about 70) HKBN executives, helping graduates broaden their horizons and fast-track their career development with vital business and leadership insights
Experience HKBN’s unique culture
Experience HKBN’s unique culture and see how it puts values — such as entrepreneurship, disruptive innovation, continuous learning, and LIFE-work priority — into practice for success
From now till 30 April 2020, local or overseas university graduates of 2019 or 2020 are welcome to apply for this programme. Opportunities are available in Business Analysis, Cloud Services, Corporate and Marketing Communications, Corporate Sales, Digital Transformation, Finance, Information Technology, Legal & Regulatory, Marketing, Network Technology, Operations Management, Talent Engagement, JOS Beyond-Hong Kong offices and more. For details of the programme, please visit www.hkbn.net/ToughTimesTogether3/en.
HKBN Provides Next-Generation All-Fibre Backhaul to SmarTone
Offers Ultra-high Speed and Reliable Backhaul Connectivity for SmarTone 5G Cell Sites
SmarTone and HKBN Group ("HKBN”) announced today that they have entered into a collaboration agreement to use HKBN’s next-generation all-fibre backhaul for SmarTone’s advanced 5G network. Through this collaboration, HKBN will provide a 100 Gigabit Ethernet (“GE”) high-speed backbone network and a 10 GE backhaul network to connect thousands of SmarTone’s cell sites across Hong Kong for SmarTone’s 5G deployment.
Anna Yip, CEO of SmarTone said, “SmarTone has been at full speed to prepare for the launch of a world-class and robust 5G network in Hong Kong. HKBN’s network offers super high speed, unique tri-carrier route diversity and reliability for SmarTone’s 5G backhaul. Together with SmarTone’s strong expertise in network planning and Ericsson’s advanced and secure network infrastructure, we are confident to bring the best-in-class 5G network experience to consumers in Hong Kong.”
William Yeung, HKBN Co-Owner and Executive Vice-chairman said, “As a leading integrated telecom and technology solutions provider with tri-carrier network diversity (comprising three fibre optic networks of HKBN, NWT and WTT), our capabilities to deliver ultra-robust and unprecedented route diversity put HKBN in a pivotal connectivity position for 5G. This 5G technology will revolutionise mobile user experiences, so we’re thrilled to work with SmarTone and connect customers to a world of new possibilities.”
In the 5G era, network security and reliability are integral. With SmarTone’s end-to-end 5G network security built-in to each layer of the network, and HKBN’s ultra-resilient fibre network, which is highly reliable and intelligently safeguarded against the risk of Internet and data connectivity interruption, this collaboration enables a robust and advanced backhaul architecture.
5G is bringing huge changes to the way we work, communicate and play. As a smart city, Hong Kong will be at the forefront as one of the world’s first regions to deploy 5G. To support mass local adoption, more 5G cell sites will be built, requiring support from an ultra-robust fibre network. The fibre backhaul connecting the cell sites with the core network serves as a critical part of the 5G infrastructure.
HKBN Achieves AWS Partner Network (APN) Certification Distinction with Milestone of over 140 AWS Certifications
HKBN Group (“HKBN” or the “Group”), a leading integrated telecom and technology solutions provider headquartered in Hong Kong with operations spanning Asia is proud to
announce that it has achieved the APN Certification Distinction by amassing over 140 Amazon Web Services (AWS) certifications in Hong Kong This milestone recognises HKBN’s commitment in its own cloud transformation journey, and its ability to offer next-generation AWS Managed Services to customers, enabling them to drive digital transformation through cloud computing .
With well over 140 AWS certifications, HKBN is set to help enterprises turbocharge their cloud journeys by serving as their advisor, architect and specialist to drive innovation with the best fit cloud solutions. By leveraging AWS best practices from AWS Solution Provider Program, Well Architected Program and more, HKBN enables its customers a seamless, fast and successful cloud migration experience.
Committed to being one of the most cloud proficient telecom and technology solution providers in Hong Kong, HKBN encourages all HKBN Enterprise Solutions (“HKBNES”) Talents to continuously invest in themselves and enhance their skills in cloud. Since 2018 around 1, 3 00 HKBN professionals from the Technical, IT, Digital, Sales and various supporting teams have obtained certifications from different global cloud technology companies or cloud learning platforms.
“HKBN has been working relentlessly to become a trusted partner of our customers through leveraging the innovation and cost effectiveness of AWS solutions ,,” said Andy Lau, Co Owner & Chief Commercial Officer Cloud Services, Enterprise Solutions
“Achieving the APN Certification Distinction with more than 140 AWS certificates has demonstrated the dedication of our team in delivering the best in class services to customers. With these accreditations, we are in a far better position to help our customers to transform their businesses and navigate challenges. We believe our collaboration and offerings with AWS will benefit our Hong Kong customers and the local business communities." Lau added.
HKBN Reinvents Barter & Bundle for Enterprise Customers Helping Businesses Slash Costs and Attract Patronage
In order to help businesses in Hong Kong stay afloat during this difficult period, and to achieve win-win for long-term development, HKBN Group (“HKBN” or the “Group”) announces that it welcomes enterprises from different industries to offer their products or services to HKBN in exchange for HKBN’s telecom and technology solutions.
Under its unique “Barter & Bundle” plan, HKBN embraces great flexibility to accept merchants to offset part of their payments for HKBN’s telecom and technology solutions with their own products or services. HKBN will offer such products or services to benefit its extensive customer base in enterprise and residential markets, which represents 1 in every 2 businesses and 1 in every 3 households in Hong Kong.
There will be no merchant quota or pre-set restriction on the kinds of products or services to be used in this “Barter & Bundle” plan. All enterprises are welcome to reach out to HKBN to explore if this flexible arrangement could apply and benefit their businesses. HKBN offers a full range of telecom and technology solutions for “Barter & Bundle”, ranging from data connectivity, voice communication, cloud and remote office solutions, IoT, digital solutions, business continuity, e-security and many more. HKBN customers that currently benefit from barter and bundle arrangements include fast food and retail chains, hotels, conference facilities and other service companies.
“Our goal is to help enterprises slash their operating costs and attract more patronage by leveraging HKBN’s extensive customer base. We look for win-win co-creation of long-term value with all our customers and business partners rather than make money off them. As a company uniquely run by over 930 Co-Owners (majority of all our supervisory-and-above-level Talents), HKBN is able to break free from industry legacy practices, and pursue flexibility as well as agility with our silo-less operations,” said NiQ Lai, Co-Owner and Group CEO, HKBN.
For details please call 128 1111.
In response to the epidemic development, HKBN Group (“HKBN” or the “Group”) announced today that, for the safety and well-being of its Talents and their families, the Group will resume the flexible work-from-home arrangement for its office and back-end support Talents in Hong Kong (including Hong Kong Broadband Network, HKBN Enterprise Solutions and JOS) until further notice. The Group has also stepped up self-quarantine requirements for its Talents, including mandatory 14-day self-quarantine and restraining from going to office/workplace if their family or friends that they live with have just returned from foreign countries.
As this extraordinary measure continues to be implemented, services and support for customers will remain in operation. To safeguard all front-line and core operational Talents, protective supplies such as face masks will be provided. Split-office arrangements are also in place to mitigate the risk of cross-infection.
To maintain productivity among those working from home, HKBN's IT team has empowered its Talents with remote access capabilities to ensure workflow continuity via virtual meetings and secure access to company systems.
HKBN Enterprise Solutions Launches Cost-effective and Fast-to-Deploy Smart IoT Thermal Detection Solution for Retailers and Businesses Amid Coronavirus Threat
HKBN Enterprise Solutions ("HKBNES") today announced the launch of a highly cost-effective Smart IoT Thermal Detection Solution ("SITD Solution"), a well-timed service that will help Hong Kong businesses across different industries mitigate the risks of coronavirus infection in their premises.
Using advanced Internet of Things (IoT) and Artificial Intelligence (AI) thermal tracking technologies, HKBNES’s SITD Solution effectively detects abnormal body temperatures and helps identify suspected infection before individuals enter offices, restaurants, retailers or schools. This convenient contactless body temperature tracking solution supports real-time monitoring, smart alerts and record uploads via Wi-Fi or 4G mobile network, without requiring a staff member to manually conduct thermal checking.
In order to make SITD Solution affordable for companies and retailers, particularly SMEs during this challenging period, HKBNES has adopted a rarely seen monthly subscription model for the service, which requires no upfront payment for the smart thermal detection device and related licensing fees. The SITD Solution monthly fee starts from as low as HK$499*; quick installation can be arranged on site at a time convenient to the subscribers. More sophisticated SITD options are also available for large-scale operations with higher requirements on traffic volume, tracking and management.
"In this crucial time of need, we’ve worked to make our SITD Solutions affordable and accessible, so that companies and retailers can give employees and customers peace of mind, which could in turn encourage patronage and support business operation,” said Billy Yeung, Co-Owner and CEO – HKBN Enterprise Solutions & JOS Group.
For additional information regarding SITD Solution, please contact 128 1111.
* Terms and conditions apply.
HKBN Enterprise Solutions Brings End-to-End Fibre Connectivity to Retailers in Commuter Rail Stations Across Hong Kong
HKBN Enterprise Solutions (“HKBNES”) today announced that it will bring high-speed end-to-end fibre broadband and Metro Ethernet (“ME”) connectivity access to retailers in MTR stations across Hong Kong.
HKBNES's end-to-end fibre access will give MTR retailers internet connectivity options as fast as 1Gbps or above. With significant benefits of fibre connectivity in increased bandwidth and reduced latency, users will enjoy increased efficiency for their business operations that include e-payment, point-of-sales system, real-time data processing and Internet of Things. For retailers with higher requirements, ME service offers dedicated point-to-point bandwidth connection, providing a highly secure and reliable network to support their business needs.
The enhanced fibre-to-the-shop connectivity is expected to reach MTR retailers along the Island Line and the Tsuen Wan Line within the coming one month, and fibre access will be extended in phases to MTR retailers along other commuter lines in Hong Kong.
From now until the end of June 2020, retailers in MTR stations who choose to use HKBNES service can enjoy 3 months of free fibre broadband service plus a waiver on installation charge.
“We are happy to help retailers in MTR stations leverage business efficiency through our high-speed fibre network and our portfolio of flexible and secure retail solutions,” said Billy Yeung, Co-Owner and CEO – HKBNES & JOS Group.
HKBN Expands Co-Ownership to 871 with Incremental Investment of HK$290 Million for Co-Ownership III Plus
HKBN Ltd. (“HKBN” or the “Company”; SEHK stock code: 1310) is ecstatic to announce today that its Co-Ownership Plan III Plus (“CO3+”) has garnered overwhelming participation from Talents, including many former WTT and JOS employees who were integrated after being acquired by HKBN. Through this development – the combined number of Co-Owners under Co-Ownership Plans I, II, and III Plus now totals at 871, including 790 with an incremental investment of HK$290 million for the latest CO3+ tranche. HKBN’s LUCA (Legal Unfair Competitive Advantage) is that majority of its supervisors-and-above-level Talents are Co-Owners with full alignment for long term shareholder value creation by investing their own savings into buying HKBN shares under the Co-Ownership Plan.
Question – What is the best way to ensure a bridge is built safely? Answer – Simply get the builders and their families to live underneath the bridge after it is built. This is the living-under-the-bridge voluntary commitment made by 871 Co-Owners.
CY Chan, HKBN Co-Owner and Chief Talent & Purpose Officer added some perspective, “Our CO3+ tranche has a 3-year cumulative performance target with bonus share returns up to 1.33 times of the purchased shares by our Co-Owners, plus a 1-year cooling off period before we grant the bonus shares; this 4-year period allows us to focus on long-term value creation beyond the immediate market challenges. The fact that we are investing HK$290 million of our family savings into CO3+ is clear evidence of our confidence in the long-term future of our company.”
Unlike legacy practices that give free stock options to a handful of selected senior executives without requiring skin in the game, HKBN’s CO3+ is open to its supervisors-and-above-level Talents. Looking at the take-up profile by seniority, it is very clear that HKBN’s senior executives are leading by example.
Take-up rate for Co-Ownership 1, 2 and 3+
* Includes 790 who invested into the most recent CO3+ tranche. In total, HKBN has about 6,000 Talents.
William Yeung, HKBN Co-Owner and Executive Vice-chairman and NiQ Lai, HKBN Co-Owner and Group CEO concluded, “As 871 leaders, don’t listen to our words, rather follow our family bank accounts.”
For full CO3+ details, please refer to the announcement:
Almira Chan, Co-Owner & Chief Strategy Officer, who now heads our Beyond-HK operations, added, “This current CO3+ Plan is designed for our Hong Kong related business; we will shortly complete our pain/GAIN Co-Ownership for our Beyond-HK business which will see further deepening of our overall Co-Ownership Plan.”
Achieving Purpose and distributed wealth-creation in tandem
Mirroring the Company’s purpose-driven objective to create a lasting community impact wherever it operates, a majority of the 790 CO3+ Co-Owners have pledged to donate some of their bonus shares to the HKBN Talent CSI Fund if the KPIs are achieved. HKBN’s Executive Directors have personally donated 4 million HKBN shares worth over HK$57 million at today’s valuation as seed funding to kick things off. Collectively, this remarkable commitment from HKBN’s Co-Owners will endow the HKBN Talent CSI Fund with perpetual capital (includes twice-a-year share dividends) to sustainably fuel its purposeful initiatives in communities where HKBN operates.
As the value of this fund is tied with the performance of HKBN, this lock-step gives HKBN Co-Owners Purpose to continually outperform. Established in 2015 through a HK$5 million seeding donation made by Co-Ownership Plan I Co-Owners, the HKBN Talent CSI Fund is an independently run charity.
William and NiQ added, “As a company with a core purpose to ‘Make our Home a Better Place to Live’, we’re exhilarated that such a large number of our Co-Owners have pledged to donate part of their bonus shares upside and use growth of our share price to benefit our local communities.”
The following is a sample of what HKBN's Co-Owners are saying:
“Becoming a Co-Owner is like signing up for a great exploration journey. I joined for the stable dividend returns and to share the potential upside when HKBN outperforms. I believe in what we do, so I invested in what I believe.”
Anthony Fung, Co-Owner & Deputy Financial Controller
“Putting my own saving is more than an investment, and being a Co-Owner is more than just a new identity. This investment compels me to make the right decisions, drive change and deliver extraordinary business value like entrepreneurs, not employees.”
Brandon Tang, Co-Owner & Assistant Manager – Digital
“Risk and opportunity are always aligned. I will focus on the opportunities ahead and create the momentum for my teammates to work on and exceed our targets.”
Desmond Chan, Co-Owner & Senior Manager – Network Development, Enterprise Solutions (Former WTT Talent)
“I've been with HKBN for about 10 years... I know our company's operations and management's strategy very well and have full confidence on our growth prospects.”
Kelvin Leung, Co-Owner & Senior Telemarketing Supervisor, Residential Solutions
“I will do my best to help the company achieve our AFF targets. We must be more proactive and innovative. We can't just wait for instructions. I believe that as Co-Owners we can make HKBN grow, and I would like also make our home a better place to live.”
Yoyo Szeto, Co-Owner & HKBN JOS Assistant Manager – Learning and Development (Former JOS Talent)
HKBN Offers 1-month Waiver Relief Worth Over HK$100M to All Residential Fixed Services and Enterprise Customers
As the coronavirus outbreak continues to grow in Hong Kong, a heavy toll has been taken on many businesses and families resulting in financial losses, wage cuts and layoffs. HKBN Group (“HKBN” or the “Group”) announced today that, in step with its core purpose to “Make Our Home a Better Place to Live”, the Group will tide over the tough times together by offering a 1-month service fee waiver* for all its customers of residential fixed services (i.e. broadband, home telephone and IDD monthly plan), HKBN Enterprise Solutions (“HKBNES”), HKBN JOS and HKBN Cloud, benefiting over 900,000 Hong Kong households and companies. In total, these waivers represent more than HK$100 million in relief for Hong Kongers.
Starting from 2 to 15 March 2020, any HKBN residential fixed services (broadband, home telephone service and IDD monthly plan) customers can visit http://www.hkbn.net/ToughTimesTogether-en or use My HKBN App and register to receive a 1-month service fee waiver** (up to HK$200 per account). During the same period, corporate customers of HKBNES, HKBN JOS and HKBN Cloud can visit http://www.hkbn.net/ToughTimesTogether-en and register to receive a 1-month service fee waiver** (up to HK$500 per business registration number).
William Yeung, Co-Owner & Executive Vice-chairman and NiQ Lai, Co-Owner & Group CEO said, “As Hong Kong is deep in our roots, we believe it is our responsibility as one of Hong Kong’s leading enterprises, to proactively do everything possible to help ease the financial burden of our fellow Hong Kongers in such tough times. Realistically, as our own measures will only go so far, we hope more companies will step up to extend a helping hand. Our collective action for Hong Kong will make all the difference. Let’s get through these challenges via #ToughTimesTogether.”
*Terms and conditions apply. Details will be available on customer e-newsletters or emails, and on http://www.hkbn.net/ToughTimesTogether-en on 2 March 2020.
**Applicable only to monthly service customers. Mobile services excluded.
From Intern to Digital Transformation Leader: HKBN Proudly Appoints Samuel Hui as Chief Transformation Officer
HKBN Group ("HKBN" or the "Group") is proud to announce that it has appointed Samuel Hui in a newly created role of Chief Transformation Officer ("CTO"), responsible for driving the Group's digital transformation, enhancing overall customer experiences and helping enterprise partners transform digitally.
Looking to leverage technology, data analytics and most importantly, Talent ingenuity to create seamless digital experiences tailored around consumers, this appointment facilitates HKBN and its 6,000+ Talent-force to transform as a Group and deliver exceptional – and constantly evolving – customer experiences for great business results.
Transforming HKBN with fresh leadership vision
Samuel’s appointment as CTO follows HKBN’s recent high-profile appointments of Sam Tan as Chief Innovation Officer (“CIO”), and CY Chan as Chief Talent & Purpose Officer (“CT&PO”). By design, these three newly created roles embody HKBN's commitment to unleash 180-degree change, enhancing all aspects of its business starting from Talent thinking, innovation, purpose, and Co-Ownership to automation, digitalisation, customer engagement strategies and new agile ways of working together. The Transformation office will preside over three Centers of Excellences – namely Digital, Big Data & AI, and IoT – working with key strategic partners and HKBN itself to architect and deliver impactful customer experiences and business transformations.
From intern to CTO
Samuel's HKBN journey is an extraordinary one that began in 2008, when he joined as a summer intern. After earning dual Bachelor Degrees in Mechanical Engineering from Dartmouth College in the United States, Samuel further matured by joining leading New York-based management consulting firm, Oliver Wyman, advising senior executives on transformation strategies.
In 2016, Samuel was headhunted by HKBN to relocate back to Kwai Chung, Hong Kong and make a difference for our home. Despite being hired without a specific role, on his first day at work, Samuel was given the task of helping start HKBN Mobile Services. His team launched the new product in just four short months and grew the business to over 200,000 subscribers in its first year. Through this accomplishment, HKBN evolved into a ‘quad-play’ business, offering unprecedented value across broadband, telephone, OTT and mobile service. Shortly after, Samuel created a new digital customer referral programme for HKBN. Following this success, he was promoted to lead a team of digital specialists overseeing the Group’s multichannel customer experience, as well as digital engagement and CRM strategy across both B2C and B2B customers.
HKBN Co-Owner and Group CEO NiQ Lai said, “This appointment, together with our new CIO and new CT&PO, means we now have 2x Sams + a CY to ensure our transformation happens. At HKBN, we eat what we cook before we sell it, i.e. transform ourselves first before we help our partners do so for theirs.”
HKBN Co-Owner and CTO Samuel Hui added, "Transformation starts with Talents, rather than with technology. My role will be to drive a quantum improvement rather than incremental gains to the business, to augment our Talents rather than to replace them, and to upgrade them from riding a horse to driving a Maserati.”